Privacy Policy

1. Introduction

This Privacy Policy describes how Authors Forge LLC ("Company," "we," "us," or "our") collects, uses, and shares information when you use Author's Forge, our writing software platform.

By using Author's Forge, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

• • Account Information: Name, email address, and password when you create an account
• • Payment Information: Billing details processed through our payment provider (we do not store full payment card numbers)
• • Communications: Information you provide when contacting support or providing feedback
• • User Content: When using AI features, portions of your content are sent to AI providers for processing

2.2 Information Collected Automatically

• • Usage Data: Feature usage patterns, session duration, and interaction data (anonymized)
• • Device Information: Operating system, device type, and application version
• • Log Data: IP address, browser type, and access times when using our website
• • Crash Reports: Technical error information when the application encounters issues (optional)

2.3 Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience, analyze usage, and deliver relevant content. You can control cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• • Provide, maintain, and improve our services
• • Process transactions and send related information
• • Send you technical notices, updates, and support messages
• • Respond to your comments, questions, and customer service requests
• • Monitor and analyze trends and usage patterns
• • Detect, prevent, and address fraud and security issues
• • Generate and improve AI-assisted features and functionality
• • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf, including payment processing, data analysis, email delivery, and customer support.

4.2 AI Providers

When you use AI features, your content may be shared with third-party AI providers including OpenAI, Anthropic, and Google. This sharing is necessary to provide AI-assisted writing functionality. We recommend reviewing the privacy policies of these providers.

4.3 Legal Requirements

We may disclose information if required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of Authors Forge LLC, our users, or others.

4.4 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4.5 With Your Consent

We may share information with third parties when you have given us consent to do so.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• • Access: Request a copy of the personal information we hold about you
• • Correction: Request correction of inaccurate personal information
• • Deletion: Request deletion of your personal information
• • Portability: Request a portable copy of your data
• • Opt-Out: Opt out of targeted advertising and certain data sharing
• • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at contact@authorsforge.com. We will respond to your request within the timeframe required by applicable law.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except as required for legal compliance.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Security Measures Include:

• • Encryption of data in transit using TLS/SSL
• • Secure authentication mechanisms
• • Regular security assessments
• • Access controls and monitoring

Breach Notification

In the event of a data breach that affects your personal information, we will notify you within 72 hours of discovering the breach, in accordance with applicable law.

8. International Data Transfers

Your information may be transferred to and processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your country of residence.

For transfers from the European Economic Area, United Kingdom, or Switzerland, we implement appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission.

9. Children's Privacy

Author's Forge is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• • Right to know what personal information is collected, used, shared, or sold
• • Right to delete personal information held by businesses
• • Right to opt-out of sale of personal information
• • Right to non-discrimination for exercising CCPA rights

We do not sell personal information as defined by the CCPA.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Authors Forge LLC
3104 E Camelback Rd #705
Phoenix, AZ 85016
Email: contact@authorsforge.com